Hi, I'm Awneet Kumar Gupta

Admin Manager (ICT & ERP)

Results-oriented Operations Manager with experience coordinating people, processes, technology, and external stakeholders to ensure smooth and efficient operations. Skilled in process management, workflow optimization, team coordination, vendor management, and operational problem-solving. Tech-savvy and adaptable, with a strong focus on improving efficiency.

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Awneet Kumar Gupta
6+
Years Experience
1300+
Parents Supported (SPOC)
3x
MS Showcase School Years
₹1.5Cr
AUM Generated (Zoho Sales)

Skills

Technology, systems, and domain expertise built across ERP, cloud, and compliance work.

ERP Systems

Examination, Attendance, Payroll, Circulars, MIS Reporting, RBAC

Microsoft 365 / Entra ID

SSO, Teams, SharePoint, OneDrive, licensing & adoption

Microsoft Intune

MDM/MAM policies, device compliance, conditional access

Zoho CRM & Finance

Implementation, billing, lead & sales workflow automation

API / Webhook Integration

Razorpay, WhatsApp Business API, RCS, SMS/DLT, GPS tracking

Compliance Reporting

CBSE SARAS, UDISE+, OASIS, SQAAF, PRASHASTHA, PEN/APAAR

Networking & Infra

AD/GPO (200+ machines), Sophos server, CCTV/NVR, IPPBX

AV Production

OBS Studio, Premiere Pro, Filmora — live event & green-screen production

Vendor & Project Management

SPOC for ERP vendors, end-to-end project delivery & handover

Professional Journey

Career path across ICT/ERP management, technology consulting, and operations.

Current
Admin Manager (ICT & ERP)
G.D. Goenka Global School, Noida
ERP & MIS
  • Led implementation, configuration, and end-to-end management of the School ERP, including RBAC and cross-department rollout.
  • Built and managed Examination, Attendance, Payroll, Circulars, and MIS modules — full exam lifecycle from scheduling to result publishing.
  • Integrated biometric attendance and GPS bus-tracking (live location API) into the ERP.
  • Provided end-user training, troubleshooting, and support to teachers, staff, and management.
Microsoft Education Ecosystem
  • Deployed and managed Microsoft 365, Teams, SharePoint, OneDrive, Intune, and Entra ID — sustaining Microsoft Showcase School recognition 3 years running.
  • Implemented SAML SSO via Microsoft Entra ID; configured Intune MDM/MAM for BYOD compliance.
  • Ran teacher training programs on Microsoft Education tools, replacing Zoom to cut annual costs during Covid.
Communications & Payments
  • Integrated Razorpay for online fee payments, reducing manual reconciliation.
  • Set up SMS (DLT-approved), WhatsApp Business API (Meta), and RCS messaging into the ERP via API/webhook for attendance, fees, circulars, and exam alerts.
  • Acted as SPOC for 1300+ parents and ERP vendors, plus L2 technical support.
Compliance
  • Managed CBSE SARAS, UDISE+, OASIS, SQAAF, PRASHASTHA submissions and franchise audits (GD Goenka Paschim Vihar).
  • Administered UDISE+ Teacher/SDMS portals; led PEN & APAAR ID generation to 90% student coverage.
  • Secured Canva for Education and GitHub Education Pack access institution-wide.
Additional Role
IT Manager
Indraprastha Global School, Noida
Prior
Lead Generation, Database & Digital Marketing
Uparkom Network Pvt Ltd (Rudraksh & Gemstones)
  • Built a pan-India astrologer database via Google Maps data extraction for B2B outreach.
  • Supported transition from B2B wholesale to B2C e-commerce.
  • Ran WhatsApp marketing campaigns for Rudraksha, malas, bracelets and wellness products.
Prior
Zoho Implementation & Project Management
Digitax Consultancy
  • Zoho Implementation Partner — end-to-end delivery of Zoho CRM and Zoho Finance for clients including Nexgen Houseware, Plutonious Innovations, and Rajesh Cycle Trading Co.
  • Owned requirement gathering, configuration, testing, deployment, and client handover.
  • Generated ~₹1.5 Crore AUM for the firm via SIPs and one-time investments.
Prior
Operations Executive
Mystery Rooms, Delhi
  • Managed venue operations, bookings, payments, and issue resolution.
  • Coordinated game masters and staff for session scheduling; tracked sales/occupancy MIS.
Prior
Article Assistant
CA OM Singh and Associates
  • MCA filings: SPICe+, e-MoA/e-AoA, DIR/MGT/PAS/CHG/ADT forms, LLP forms, strike-off filings.
  • GST registration, returns (GSTR-9/9A/9C), refunds, ITC, and appeals.
  • GST audits, ledger scrutiny, reconciliation, and finalisation of accounts (P&L, Balance Sheet).

Projects & Initiatives

Systems built, integrated, and run beyond the day-to-day ERP role.

Annual Function Live Production

Spearheaded green-screen production for school Annual Function (Elysian 3 — Pinocchio & Matilda) during Covid, without human gathering or an external vendor.

OBS StudioPremiere ProFilmora

"Good To Go" Podcast

Produced and published a podcast series on Spotify.

SpotifyAudio Production

GPS Live Transport Tracking

Integrated GPS devices on school buses with the ERP via a live location API for real-time parent/admin tracking.

API IntegrationTransport

WhatsApp / RCS / SMS Automation

Connected WhatsApp Business API (Meta), RCS, and DLT-approved SMS into the ERP for automated parent and staff communication.

WebhooksMeta Business

NVR-Based Attendance (Pilot)

Piloted attendance capture using NVR/CCTV feeds as an alternative to biometric check-in.

CCTVNVR

Domain & Group Policy Rollout

Deployed Active Directory and Group Policy across 200+ computers for centralized management and security.

Active DirectoryGPO

Atal Tinkering & Robotics Lab

Set up and managed the school's Atal Tinkering Lab and robotics lab infrastructure.

STEM Infra

IPPBX & Asset Tracking

Deployed IP-PBX telephony and led IT asset tagging/tracking across the campus.

IPPBXAsset Management

Substitution Management

Automated teacher substitution via ASC Timetable, syncing generated timetables into the ERP.

ASC TimetableERP Sync

Website & Circulars (iFrame)

Managed school website integration for circulars via embedded iFrame from the ERP.

Web Admin

HDD Cloning & Sophos Server

Managed disk cloning workflows and Sophos server for endpoint/network security.

SophosImaging

Zoho CRM & Finance Rollouts

Delivered Zoho CRM and Finance implementations end-to-end for multiple client companies.

Zoho CRMZoho Finance

Education

—

Article Assistant, Chartered Accountancy Track

CA OM Singh and Associates — MCA compliance, GST, and finalisation of accounts

Get In Touch

Feel free to reach out for collaborations or a friendly hello!

Email

awneet12@gmail.com

Work Email

awneet@gdgoenkanoida.com

Phone

+91 87979 79049

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